Demo Class Guidance

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Demo Class Guidance

How to Book and Prepare for the Demo

How to Book and Prepare for the Demo. 1. After adding your first child upon registration or on the profile page , you will get a free demo class automatically. 2. Go to the Schedule page where you wi…

Updated 1 month ago by Ruofan Liu

Problems in Class

If I encounter any technical issue during the class, what should I do? 1. Click "Help" at the upper right corner of the classroom then choose the issue you are having. This will notify the teacher of…

Updated 1 month ago by Ruofan Liu

What to do after the demo

What else can I do after the demo class? . 1. After class ends, discuss the experience with your child. 2. Look over the preview/review materials and discuss what your child learned and figure out wh…

Updated 1 month ago by Ruofan Liu

I can't schedule the demo class

There are several potential situations that will lead to a failure when scheduling a demo class. Here are a couple possible reasons: 1. No available class in the account - upon the registration of ea…

Updated 6 hours ago by Yufei Liu

What if I have more than one child? Is the demo free for them?

We give one free demo per family. If you have more than one child, you can purchase a second demo for $4.99 by going to "purchase now" at the top of the website/PC app and selecting "demo class for a…

Updated 22 minutes ago by Yufei Liu

How many times can a student take the demo class?

Each child may only take one demo class. The demo class is designed to help students get familiar with the teaching approach and class format. It is not a part of the major course and will not help t…

Updated 1 month ago by Yufei Liu

Is the demo class free?

When you create an account, we will automatically add ONE free demo class to the family account. This demo is valid for 30 days and may be used by any child in your account. Please contact us at serv…

Updated 20 minutes ago by Yufei Liu

It says I have no available sessions!

Help! It says I have no classes! If you have just signed up and accidentally missed the demo, you may see this screen on the schedule page: Higher on the page, you may see the words "CSL Regular clas…

Updated 26 minutes ago by Lingo Bus