1. We suggest you cancel the class 24 hours before the scheduled time and then reschedule at another available time. 2. If the class is cancelled within 24 hours, the class will be removed from your…
What level is my child's demo? We have 3 types of demo/trial lessons. 1. Beginner demo: this demo will teach the words for mom, dad, and simple greetings. This is for students who have never taken Ch…
Yes, they expire after the following lengths of time: Demo class : 7 days Major Classes: Learning bundles with 10 classes expire after 3 months* Learning bundles with 25 classes expire after 6 months…
What kinds of courses are there? What is pinyin? What is Chinese Heritage?
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Tips and links : Will the teacher speak English? Where can I download the app?
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How to schedule 1-on-1 classes, find frequently-used teachers, and how to cancel
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Tips for taking super group lessons, scheduling, and troubleshooting
6 articles by 1 author
Adding kids, changing profile details...
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Pricing, VIPKID discounts, referral questions
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Help!!!!!!!
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Questions related to study materials
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Find us for extra help when needed.
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Guides for New Parents
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Keeping my info and kids' info safe
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