What is a good speed test result?
Whenever you do a speed test, please test the device you are using for class, and change the server to a Chinese server (Beijing is most accurate). We would suggest https://www.speedtest.net/ as it a…
How Do I Add/Use a Coupon?
How do I add a coupon? Sometimes we will post coupons or send coupons via email to our customers. If you receive a code or have a coupon in your account, here are the steps to use them: First, sign i…
Scheduling and Cancellation
How to schedule 1-on-1 classes, find frequently-used teachers, and how to cancel