Whenever you do a speed test, please test the device you are using for class, and change the server to a Chinese server (Beijing is most accurate). We would suggest https://www.speedtest.net/ as it a…
How do I add a coupon? Sometimes we will post coupons or send coupons via email to our customers. If you receive a code or have a coupon in your account, here are the steps to use them: First, sign i…
We have 4 different types of courses available: 1. Listening & Speaking : Listening & Speaking.pdf These are for children aged 5-12 years old who have never learned Chinese or who have limited exposu…
What kinds of courses are there? What is pinyin? What is Chinese Heritage?
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Tips and links : Will the teacher speak English? Where can I download the app?
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How to schedule 1-on-1 classes, find frequently-used teachers, and how to cancel
8 articles by 2 authors
Tips for taking super group lessons, scheduling, and troubleshooting
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Adding kids, changing profile details...
Pricing, VIPKID discounts, referral questions
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Questions related to study materials
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Find us for extra help when needed.
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Keeping my info and kids' info safe
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