I can not enter the classroom
When you find any difficulty in entering the classroom, please try the following tips:
- Please check your Lingo Bus registered email box and find the class notification email (30 minutes before class time), copy and paste the back-up classroom link into the web browser. It will navigate to the classroom immediately.
- Please reboot your router and device, then try to enter the classroom again.
- If you are using a web-browser on a PC(Windows or Macbook operation system). It is highly recommended to download a PC APP from https://www.lingobus.com/app-download/ and install it to your device, then enter the classroom again via the PC APP.
If the above does not work, please send these 2 kinds of screenshots to firstname.lastname@example.org.
1. Press "Function" + "F12", choose "Console", then take a screenshot.
If it turns out the issue is with our system that your child cannot attend the class, we will compensate the class.